Back Office and Marketing Activities Coupons & Vouchers

Back Office and Marketing Activities Coupons & Vouchers

• How does Evergent support creating and managing coupons and vouchers?

Answer: Evergent allows administrators to create and configure coupon codes and vouchers that can be applied at checkout.

•Features include:

• Discount Types: Fixed, percentage-based, or dynamic pricing adjustments
• Usage Limits: Set conditions such as one-time use or limited duration. Integration: Coupons and vouchers are fully integrated with billing and order management systems. Email and SMS Templates

• How are email and SMS templates managed for customer communications?

Answer: The platform provides a centralized repository for email and SMS templates, allowing

•Customization. Templates can be branded and localized to fit regional preferences.

•Automation: Automated triggers for transactional and promotional messages

•A/B Testing: Tools to test and optimize messaging strategies Currency Conversion

• How is currency conversion handled in a global setup?

Answer: Evergent supports multi-currency billing with real-time conversion rates. Features include:

•Automatic Rate Updates: Integration with financial data providers for the latest exchange rates.

•Localized Pricing: Ability to set regional pricing that reflects local market conditions.

•Compliance: Ensures accurate reporting and adherence to international financial regulations