Access, Identity, and Profile Management

Access, Identity, and Profile Management

• How does Evergent handle access management for internal users and administrators?

Answer: Evergent employs a robust access management framework that includes Role-Based Access (RBA) Control. Permissions and roles can be defined at granular levels, ensuring users access only what they require.

•Single Sign-On (SSO): Integration with enterprise identity providers supports SSO for enhanced security and convenience.

•Audit Trails: Comprehensive logging of access events for compliance and security monitoring.

• What identity management features are available?

Answer: Identity management in Evergent covers the following:

•User Authentication: Secure, multi-factor authentication options are available.

•Directory Integration: Seamless integration with LDAP/Active Directory systems for centralized user management.

•Self-Service Password Management: End-users can manage their credentials via secure, self-service portals.

• How is subscriber profile management implemented on the platform?

Answer: Subscriber profile management allows for comprehensive data capture and updates. Key features include

•Centralized Subscriber Profiles: Storage of demographic, usage, and transactional data in one place.

•Personalization: Tools to segment subscribers and tailor content/offers based on profile attributes.

•Data Privacy Controls: Robust privacy settings and compliance with data protection regulations.