Business Setup and Platform Onboarding
- How do I set up my OTT or PayTV business on the Evergent platform?
Answer: Evergent provides a guided onboarding process with an initial business assessment, detailed configuration, and phased rollout. This setup includes configuring your product catalog, defining service bundles, setting pricing models, and establishing key integrations (e.g., CRM, ERP, payment gateways). Training sessions and comprehensive documentation are provided to ensure a smooth transition.
- What are the prerequisites for configuring a business setup in Evergent?
Answer: Before setup, you should have a transparent business model and revenue strategy for your OTT/PayTV service, Defined pricing and service tiers, Integration plans for external systems (e.g., billing, CRM, and payment gateways), and an understanding of your subscriber lifecycle and customer engagement strategy. Evergent's onboarding team works with you to gather these requirements and design a solution tailored to your needs.
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